Privacy Policy
Last updated: December 15, 2024
At japanesencrafts.com, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
Personal Information
When you book Japanese crafts workshops or kimono workshop sessions through our platform, we may collect:
- Name and contact information (email address, phone number)
- Billing and payment information
- Workshop preferences and special requirements
- Communication history with our team
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
- Referral sources and search terms
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
Processing bookings for traditional Japanese crafts workshops and managing your participation in cultural experiences
Communication
Sending booking confirmations, workshop updates, and responding to your inquiries
Payment Processing
Securely processing payments for workshop bookings and handling refunds when necessary
Website Improvement
Analyzing website usage to enhance user experience and optimize our cultural workshop offerings
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Our cookies include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality and security | Session |
| Analytics Cookies | Help us understand how visitors interact with our website | 2 years |
| Preference Cookies | Remember your settings and preferences | 1 year |
| Marketing Cookies | Used to deliver relevant advertisements (with your consent) | 1 year |
You can manage your cookie preferences through your browser settings or our cookie consent banner.
4. Third-Party Analytics
We use Google Analytics to understand how visitors use our website and improve our services. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
5. Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal information
Right to Erasure
Request deletion of your personal information under certain circumstances
Right to Restrict Processing
Request limitation of how we process your personal information
Right to Data Portability
Request transfer of your data to another service provider
Right to Object
Object to processing of your personal information for marketing purposes
6. Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Secure Encryption
All data transmission is protected with SSL encryption
Secure Storage
Data stored on secure servers with regular backups
Access Control
Limited access to authorized personnel only
7. International Data Transfers
As we operate from Japan and may work with service providers in different countries, your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, including adequacy decisions or standard contractual clauses approved by the European Commission.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
9. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Address
2-14-7 Ueno, Taito-ku
Tokyo 110-0005, Japan
Phone
+81 3-4520-8819
Privacy Concerns
For privacy-related inquiries, please email us at: [email protected]
This Privacy Policy is effective as of December 15, 2024, and applies to all users of japanesencrafts.com.